APPENDIX E: SERVICE BARRIERS


Primary Health Care
Alcohol, Drug, Mental Health
Home Health Care
Social Services
Support Services
Housing
Economic
Nutrition
Legal
How accessible are these services?
3.6
3.5
3.4
3.4
3.2
3.0
2.8
3.7
3.0
How acceptable are these services?
3.4
3.0
3.5
3.3
3.1
2.9
2.8
3.7
3.0
How affordable are these services?
3.5
3.3
3.0
3.2
3.0
2.9
2.8
3.8
3.0
To what extent are elders unaware of these services?
2.8
2.7
2.7
2.6
2.8
2.5
2.9
2.5
2.7
Do elders believe they are ineligible?
2.8
2.7
2.7
2.6
2.7
2.6
2.7
2.3
2.6
Do service programs believe elders are ineligible?
2.2
2.2
2.2
2.4
2.4
2.2
2.3
1.9
2.2
Are elders in fact ineligible?
2.1
2.0
2.0
2.0
2.0
2.1
2.3
1.6
2.2
Do elders distrust/fear these service programs?
2.9
3.0
2.7
2.7
2.7
2.9
2.9
2.2
2.6
Are the services too far away?
2.6
2.4
2.4
2.3
2.6
2.5
2.6
2.3
2.6
Do elders minimize their level of need for these services?
3.0
3.0
2.7
2.8
2.8
2.7
2.7
2.5
2.7
Do elders feel these won't help?
2.8
3.0
2.6
2.7
2.8
2.7
2.8
2.4
2.6
Are elders worried about the stigma attached to using these services?
2.9
3.2
2.6
2.7
2.8
2.6
2.8
2.3
2.6
Do elders find services insensitive?
3.0
2.8
2.7
2.6
2.7
2.7
2.7
2.2
2.6
Are elders concerned about discrimination?
2.9
2.9
2.7
2.6
2.7
2.8
2.7
2.2
2.6
Are the services seen as poor quality?
2.5
2.5
2.4
2.4
2.4
2.4
2.4
2.0
2.4
Is there too much "red tape" involved in obtaining these services?
3.3
3.2
3.0
3.0
3.0
3.0
3.2
2.4
3.0
*Each question was answered using a 5-point Likert scale: 1 = Never; 2 = Sometimes; 3 = Moderately; 4 = Often; and 5 = Always

 


Hypertext conversion by Saadia Greenberg, January, 1997